Notification of a Tentative Extra Charge for EMS, From June 1, 2021, Japan time (GMT+9)
[[[[[ Japan Post has made the following announcement: "Since the number of flights has been reduced owing to the worldwide COVID-19 pandemic, we have had no choice but to suspend the acceptance of some postal items. We apologize for any inconvenience. We have been discussing with airlines to secure space on flights for postal items, but our transportation costs have unavoidably risen. We are sincerely sorry, but we are forced to introduce a "tentative extra charge for EMS" starting on 1st June 2021. We appreciate your understanding and cooperation.
Accordingly, we will continue accepting EMS to major countries in Europe and will resume accepting EMS to the United States of America and other destinations.
Thank you for your kind understanding and cooperation. We will make every possible effort to continue providing stable EMS service."
Due to this change, our EMS/DHL fee will change (by area) from June 1st, 2021 (For all orders "shipping" after June 1st. - The EMS charges will be changed for orders we get before June 1st.) ]]]]]
Our Policy on "Shipping & Handling Rates" will change as follows:
We recommend delivery via EMS (Express Mail Service-registered)/DHL for a faster and safer delivery.
Please check the box for 'Sending by EMS'.
All parcels heavier than 2 kilograms (more than 17 CD's) will be shipped via EMS (or DHL), because for a parcel weight over 2 kilograms, the EMS shipping cost is actually lower than regular airmail, not to mention it being faster and safer.
Regular air mail will be sent as a small package.(Under 2 kg)
COUNTRIES except Japan : Add $5.90(Asia)/$7.00(Oceania, Canada, Central America, Middle East, Europe)/$7.90(South America, Africa)/$9.90(The United States (including overseas territories like Guam)) in shipping and handling charges for the first CD and $1.50 for each additional CD(for multiple CD sets add postage for each disc) ($1.20 for Registered SAL).
For EMS (Express/registered) mail an additional fee of $15.50(Asia)/$18.50(Europe)/$19.50(The United States, Oceania, Canada, Central America, Middle East, Africa) is applied.
Over 17 CD's will be automatically changed to shipping by EMS (or DHL).
Please note: All mail packages are shipped at the customer's risk.
We will NOT be responsible for any losses if you choose to ship with "Airmail (unregistered)".
JAPAN : Add $5.80 in shipping and handling charges to all areas of Japan.
All mail packages are shipped at the customer's risk.
We do not calculate or charge you for local duties or taxes on non-JAPAN shipments. You are responsible for paying any taxes, duties, or customs fee charged by your local government. Please check with your local post office for more information.
All orders except Japan may be expected to arrive within 5-14 business days for Air-Mail/ around 1-3 weeks for Registered SAL.
Japan orders will arrive in 2-7 days.
Please ensure that you have entered your address correctly. You will be charged for shipping if we have to re-ship an item because of an address error on your part.
In the event that an order is shipped by EMS/DHL (Registared Air Mail) is lost en route, we must wait for the claim to be processed. This may take up to 6 months.